Yes, I’d Love Some Antioxidant Juice With My Toilet Paper

I was browsing Alice.com today and added toilet paper to my cart. “You

might also like…Sunsteen Mangosteen Antioxidant Juice.” What?! To see if this was an error, I added a different kind of toilet paper. Again, I was encouraged to try out the superfruit juice. Apparently, if you go to the bathroom, you should also remove the oxygen radicals that enter your system every day (not an entirely bad argument…)

Part of the customer experience (about one-third, actually, according to STELLAService) is providing sleek usability and useful online tools. Alice.com is missing out on the opportunity to increase my purchase by failing to recommend relevant products-how about hand soap? Air freshener? To the moon, Alice!